St. Cloud Smiles
2050 Old Hickory Tree Rd, Suites I & J, St Cloud, Florida, 34772
The office is well-regarded for its friendly, bilingual staff and gentle hygienists. Patients appreciate the welcoming atmosphere and the ability to get appointments quickly. However, there are recurring complaints about rigid policies regarding parents accompanying children and billing disputes that lead to frustration.
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Ask about their in-house dental discount program if you lack insurance; it's often cheaper than standard insurance plans.
✓ What Works Well
- Friendly, bilingual staff
- Gentle and thorough cleanings
- Quick appointment scheduling
✗ Areas to Improve
- Strict 'no parents in room' policy for kids
- Billing and insurance verification issues
- Inconsistent communication
- Why can't I go back with my child?
- How does the dental discount program work?
Great for adults, but the kid policy is a dealbreaker for some.
Staff is super kind, but the billing department needs work.
Best bang for the buck with their discount plan.
- Category Health & Medical
- City St Cloud
- State Florida
- Postcode 34772
- Country United States
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