St. Francis Ear, Nose & Throat
2300 Manchester Expy, C003, Columbus, Georgia, 31904
Patients frequently praise the ENT specialists for their thoroughness and compassionate care. Many report successful outcomes and feeling heard. However, there is a recurring issue with administrative billing practices, specifically 'provider-based billing,' which has left some patients feeling blindsided. Communication with the billing department is also a common frustration.
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Ask specifically about 'provider-based billing' before your visit to understand how your insurance will be charged.
✓ What Works Well
- Thorough medical care
- Compassionate doctors
- Professional clinical staff
✗ Areas to Improve
- Confusing billing practices
- Difficulty reaching billing department
- Long wait times
- Why am I getting two bills?
- How do I reach the billing department?
Excellent doctors, but the billing is a nightmare
Care is top-notch, just be prepared for the costs
Staff is kind, but the system is frustrating
- Category Health & Medical
- City Columbus
- State Georgia
- Postcode 31904
- Country United States
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