St. Francis Family Medicine Center
13540 Hull Street Rd N, Midlothian, Virginia, 23112
St. Francis Family Medicine Center is a practice with a wide range of experiences. Many patients love their specific doctors, praising their compassion and thoroughness. However, there are significant and recurring complaints about the administrative side: long wait times, billing errors, difficulty reaching the office, and a feeling that the practice has become too corporate and impersonal. It is a place where the quality of care depends heavily on your specific doctor.
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If you have a billing issue, document every call and interaction, as the administrative side can be difficult to navigate.
✓ What Works Well
- Compassionate and thorough doctors
- Good clinical care
- Some staff members are excellent
✗ Areas to Improve
- Long wait times
- Billing errors and confusion
- Difficulty reaching the office
- Why is it so hard to get an appointment?
- Why am I getting a bill for this?
Great doctors, terrible office staff.
Scheduling is a nightmare.
Compassionate care if you can get through.
- Category Health & Medical
- City Midlothian
- State Virginia
- Postcode 23112
- Country United States
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