5100 W Taft Rd, Liverpool, New York, 13088
This primary care center is highly polarized. Some patients report excellent, professional care, while a significant number of others describe a frustrating experience characterized by rude staff, long wait times, and poor communication. Administrative issues, such as difficulty scheduling appointments and billing errors, are frequent complaints. While the clinical care is often praised, the administrative hurdles are a major source of dissatisfaction.
Be prepared for long wait times and maintain clear, documented communication with the office to avoid administrative issues.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is a mess.
I can never get anyone on the phone.
Professional care, but hard to get through on the phone.