253 S Diamond Bar Blvd, Diamond Bar, California, 91765
St. Jude Heritage Primary Care in Diamond Bar is a mixed bag. Many patients have been loyal for decades, praising the thoroughness and kindness of specific doctors like Dr. Rhodes and Dr. Lee. However, there is a growing trend of complaints regarding administrative disorganization, long wait times, billing issues, and difficulty reaching the office. It seems the quality of care is high, but the administrative experience has declined.
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If you have billing questions, try to resolve them in person rather than over the phone.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the front desk is a nightmare.
I've been coming here for 20 years.
The billing department is deceitful.