St. Luke's Regional Health Care, PLC
6030 Florida Ave S, Ste 110, Lakeland, Florida, 33813
Dr. Ghaly is highly praised for his compassionate, thorough, and patient-centered care. Many patients feel like family and appreciate his willingness to listen. However, there are significant concerns regarding office staff, billing practices, and long wait times. While the medical care is excellent, the administrative side of the practice is a frequent source of frustration.
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✓ What Works Well
- Dr. Ghaly is compassionate and thorough
- All-in-one services (labs, ultrasound)
- Friendly nursing staff
✗ Areas to Improve
- Long wait times
- Billing and administrative issues
- Inconsistent office staff professionalism
- Why is the wait so long?
- Are there hidden fees?
Dr. Ghaly is the best doctor I've ever had.
The office staff needs better training.
I feel like a person, not a number.
- Category Health & Medical
- City Lakeland
- State Florida
- Postcode 33813
- Country United States
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