St. Mary Family Medicine Bensalem
3331 Street Rd, Suite 140, Bensalem, Pennsylvania, 19020
This practice faces significant criticism regarding administrative communication. Patients frequently report long wait times, difficulty reaching the office by phone, and poor front-desk service. While some patients appreciate the medical providers, the overall administrative experience is a major pain point.
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If you need an appointment, it is often faster to show up in person than to call.
✓ What Works Well
- Knowledgeable doctors
- In-house blood work
- Multilingual staff
✗ Areas to Improve
- Impossible to reach by phone
- Excessive wait times
- Poor front desk communication
- Why don't they answer the phone?
- How long is the wait?
Doctors are great, but the office is a mess.
Never get a call back.
Wait times are unacceptable.
- Category Health & Medical
- City Bensalem
- State Pennsylvania
- Postcode 19020
- Country United States
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