St Mary's Center for Orthopaedics
15 Gracelawn Rd, Suite 101, Auburn, Maine, 04210
Patients consistently rave about Dr. Kovalenko, describing him as compassionate, skilled, and a great listener. The surgical outcomes are generally reported as excellent. However, the office administration, particularly regarding scheduling and communication, is a frequent source of frustration. Patients often feel the front desk staff lacks the same level of empathy as the medical providers.
We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Dr. Kovalenko is highly sought after, so expect a wait, but patients agree the quality of care is worth it.
✓ What Works Well
- Exceptional surgical skill
- Compassionate bedside manner
- Thorough explanations
✗ Areas to Improve
- Poor administrative communication
- Long wait times
- Unhelpful front desk staff
- How long is the wait for surgery?
- Do you accept my insurance?
Dr. K is a rockstar
The office staff needs to learn some compassion
Worth the wait for the quality of care
- Category Health & Medical
- City Auburn
- State Maine
- Postcode 04210
- Country United States
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