Health & Medical · Independent Pharmacy

S&T Pharmacie

391 Eastern Pkwy, Brooklyn, New York, 11216

Google Maps Updated: 20 May 2026
Authenticity Score: 78/100
About

S&T Pharmacie is a polarizing local business. Many long-term customers love the owner, Donald, and his team, praising their kindness, professionalism, and community involvement. However, a significant number of reviews report rude, dismissive, and condescending behavior from the staff, particularly when dealing with phone inquiries or prescription issues. While some find it a warm, family-run gem, others warn of poor customer service and suggest looking for alternatives.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
17
Lowest rating

We analyze 74 public reviews for S&T Pharmacie using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 60/100
Pro Tip

If you have a positive relationship with the owner, you'll likely have a great experience; otherwise, be prepared for potentially inconsistent service.

Family-Owned
Community-Focused
Pros & Cons

✓ What Works Well

  • Friendly and community-focused owner
  • Personalized, family-run atmosphere
  • Quick and efficient service for many

✗ Areas to Improve

  • Reports of rude and dismissive staff
  • Inconsistent customer service experiences
  • Difficulty with phone communication
Frequently Asked Questions
  • Is my prescription ready?
  • Do you have this medication in stock?
  • Why is the service so inconsistent?
User Feedback

A neighborhood staple for many, but service can be hit or miss.

The owner is often praised for his kindness.

Some customers feel disrespected or ignored.