S&T Pharmacie
391 Eastern Pkwy, Brooklyn, New York, 11216
S&T Pharmacie is a polarizing local business. Many long-term customers love the owner, Donald, and his team, praising their kindness, professionalism, and community involvement. However, a significant number of reviews report rude, dismissive, and condescending behavior from the staff, particularly when dealing with phone inquiries or prescription issues. While some find it a warm, family-run gem, others warn of poor customer service and suggest looking for alternatives.
We analyze 74 public reviews for S&T Pharmacie using our data models and filter out spam to highlight only authentic feedback.
If you have a positive relationship with the owner, you'll likely have a great experience; otherwise, be prepared for potentially inconsistent service.
✓ What Works Well
- Friendly and community-focused owner
- Personalized, family-run atmosphere
- Quick and efficient service for many
✗ Areas to Improve
- Reports of rude and dismissive staff
- Inconsistent customer service experiences
- Difficulty with phone communication
- Is my prescription ready?
- Do you have this medication in stock?
- Why is the service so inconsistent?
A neighborhood staple for many, but service can be hit or miss.
The owner is often praised for his kindness.
Some customers feel disrespected or ignored.
- Category Health & Medical
- Neighborhood Crown Heights
- City Brooklyn
- State New York
- Postcode 11216
- Country United States
