1936 Magazine St, New Orleans, Louisiana, 70130
St. Thomas Community Health Center is highly valued for its accessible, compassionate, and thorough care, especially for those in financial need. Many patients praise the staff for being friendly and professional. However, there are significant complaints regarding administrative issues, including difficulty reaching staff, scheduling errors, and inconsistent communication. While the medical care is strong, the office management can be a major source of frustration.
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The clinic is very busy; try to schedule your appointments well in advance and use the patient portal for non-urgent communication.
✓ What Works Well
✗ Areas to Improve
Great care, poor office management
Compassionate and thorough
Frustrating administrative experience