Stacey L Thornton, MD, FACOG
5012 US-75, Suite 300, Denison, Texas, 75020
Dr. Thornton is highly regarded by many for his compassionate care and expertise, especially in high-risk pregnancies. However, there is a significant divide in patient experiences, with some reporting excellent care and others citing major issues with the front office staff, billing, and communication. The office seems to struggle with administrative consistency, which can overshadow the quality of medical care.
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If you have billing concerns, try to get everything in writing and keep a detailed log of your interactions with the front office.
✓ What Works Well
- Compassionate and skilled OB/GYN
- Excellent care for high-risk pregnancies
- Many patients feel like family
✗ Areas to Improve
- Rude and unhelpful front office staff
- Billing and insurance communication issues
- Inconsistent appointment scheduling
- Why is it so hard to get a call back?
- Are there hidden fees in the billing process?
Dr. Thornton is a lifesaver.
The front office needs a major overhaul.
Great doctor, but the administrative side is a headache.
- Category Health & Medical
- City Denison
- State Texas
- Postcode 75020
- Country United States
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