1818 Marsh Rd, Wilmington, Delaware, 19810
Customers generally praise the technical skill and responsiveness of the field staff, often highlighting quick same-day service. However, there is a recurring frustration regarding pricing transparency and occasional communication gaps with the office. While many find the work to be top-notch and reliable for emergencies, others feel the flat-rate pricing can be steep for minor tasks. Overall, it is a go-to spot for many locals, provided you get a clear quote upfront.
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Always ask for a written quote before the technician starts work to avoid surprises with flat-rate fees.
✓ What Works Well
✗ Areas to Improve
Great work on the furnace install, price was spot on.
The plumber was knowledgeable but the bill was a shocker.
Office staff needs to improve on follow-up calls.