Staples
800 Nitro Market Pl, Cross Lanes, West Virginia, 25313
This Staples location has a very polarized reputation. Some customers rave about the helpful and friendly staff, while others complain about poor service, long wait times, and issues with Amazon returns. The store's cleanliness and organization are also points of contention. It seems to be a hit-or-miss experience depending on who is working.
We analyze 75 public reviews for Staples using our data models and filter out spam to highlight only authentic feedback.
Call ahead before making a trip for Amazon returns to ensure they are accepting them.
✓ What Works Well
- Helpful staff
- Convenient location
- Good rewards program
✗ Areas to Improve
- Poor customer service
- Long wait times
- Issues with Amazon returns
- Why are they closed during posted hours?
- Can I return Amazon items here?
- Why is the store so dirty?
Some staff are spot on.
The store is a mess.
Great bang for the buck on office supplies.
- Category Retail & Malls
- Neighborhood Cross Lanes
- City Cross Lanes
- State West Virginia
- Postcode 25313
- Country United States
