Financial Services · Bank

STAR Financial Bank

1503 E 53rd St, Anderson, Indiana, 46013

Google Maps Updated: 14 May 2026
Authenticity Score: 82/100
About

STAR Financial Bank in Anderson is generally well-liked for its friendly and helpful staff. Many long-time customers appreciate the personal service and the convenience of their extended drive-thru hours. However, there are some complaints about fraud resolution processes, fees, and occasional communication issues. Overall, it's seen as a reliable local bank, though some customers have had frustrating experiences with specific policies.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
16
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 75/100
Staff Helpfulness 85/100
Pro Tip

The drive-thru is open until 7 PM, making it very convenient for after-work banking.

Extended drive-thru hours
Mobile check deposit
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Extended drive-thru hours
  • Good mobile app

✗ Areas to Improve

  • Fraud resolution can be slow
  • Occasional fee issues
  • Mixed reviews on communication
Frequently Asked Questions
  • How do I resolve a fraud claim?
  • Are there fees for inactive accounts?
User Feedback

Great local bank with friendly people.

Staff is helpful, but fraud resolution could be faster.

Convenient hours and good service.

Location Details
Street: 1503 E 53rd St
City: Anderson
State: Indiana
Postcode: 46013
Country: United States
Location
1503 E 53rd St, Anderson, IN 46013
Quick Info
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