400 N High St, Suite 100, Muncie, Indiana, 47305
This branch is highly regarded for its friendly and professional staff, with many customers specifically naming employees who go above and beyond. People appreciate the welcoming atmosphere and the efficiency of the service. While there are some complaints about fees and occasional service issues, the overall sentiment is very positive, with many members recommending this bank to others.
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Try to visit during off-peak hours to avoid the long lines.
✓ What Works Well
✗ Areas to Improve
Genia is the best.
They treat you like family.
Great service, but be prepared to wait.