Star Heating and Air Conditioning Company Inc.
Home Services · HVAC & Fireplace Services

Star Heating and Air Conditioning Company Inc.

1702 Commerce Ct, Columbia, Missouri, 65202

Google Maps Updated: 20 May 2026
Authenticity Score: 85/100
About

This company has a split reputation. Many customers love their quick response times and friendly technicians who explain things clearly. However, there is a vocal group of customers who have had frustrating experiences with billing, communication, and installation quality. It seems like a hit-or-miss experience depending on the specific technician or project manager assigned.

Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
17
Lowest rating

We analyze 73 public reviews for Star Heating and Air Conditioning Company Inc. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 75/100
Communication 70/100
Pro Tip

Always ask for a clear estimate before work begins to avoid surprise labor charges.

24/7 emergency service
Fireplace maintenance
Pros & Cons

✓ What Works Well

  • Fast emergency dispatch
  • Friendly and knowledgeable technicians
  • Good for routine maintenance

✗ Areas to Improve

  • High service fees for short visits
  • Inconsistent installation quality
  • Poor communication on follow-ups
Frequently Asked Questions
  • Do you charge for emergency after-hours calls?
  • Can you service gas fireplaces?
  • What is your standard service fee?
User Feedback

Technicians are very clean and respectful.

Billing can be confusing or expensive.

Great for quick fixes, but be wary of larger installs.