Star Medical Clinic
461 Western Blvd, #122, Jacksonville, North Carolina, 28546
This clinic has a very polarized reputation. While some patients appreciate the care they receive from specific providers, there are numerous, serious complaints about rude staff, billing errors, and poor communication. Many patients feel like they are treated as a number rather than a person. It is a clinic that requires caution, and patients should be prepared for potential administrative and service challenges.
We analyze 76 public reviews for Star Medical Clinic using our data models and filter out spam to highlight only authentic feedback.
If you choose to go here, try to request a specific provider who has positive reviews and always double-check your billing statements.
✓ What Works Well
- Some providers are caring and thorough
- Convenient location
- Some staff are friendly
✗ Areas to Improve
- Rude and unprofessional staff
- Billing and insurance errors
- Poor communication and long wait times
- Do they accept my insurance?
- Why is the billing so confusing?
- Are the wait times accurate?
The doctors are great, but the office staff is a nightmare.
I've been coming here for years, but the service is declining.
The medical care is hit or miss, but the admin side is consistently poor.
- Category Health & Medical
- Neighborhood Jacksonville
- City Jacksonville
- State North Carolina
- Postcode 28546
- Country United States
