4205 Kalamazoo Ave SE, Grand Rapids, Michigan, 49508
This salon has a very poor reputation. Numerous customers have reported serious hygiene issues, rude and unprofessional staff, and poor quality work. While some long-time customers have had positive experiences, the overwhelming number of negative reviews regarding cleanliness and customer service makes it a risky choice for anyone looking for a quality nail experience.
We analyze 73 public reviews for Star Nails using our data models and filter out spam to highlight only authentic feedback.
Given the hygiene concerns, it is best to look for a salon with more consistent cleanliness standards.
✓ What Works Well
✗ Areas to Improve
Hit or miss service quality.
Staff can be very dismissive.
Hygiene is a major concern.