Personal Care · Nail Salon

Star Nails

4205 Kalamazoo Ave SE, Grand Rapids, Michigan, 49508

Google Maps Updated: 18 May 2026
Authenticity Score: 55/100
About

This salon has a very poor reputation. Numerous customers have reported serious hygiene issues, rude and unprofessional staff, and poor quality work. While some long-time customers have had positive experiences, the overwhelming number of negative reviews regarding cleanliness and customer service makes it a risky choice for anyone looking for a quality nail experience.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
18
Lowest rating

We analyze 73 public reviews for Star Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 30/100
Staff Behavior 35/100
Pro Tip

Given the hygiene concerns, it is best to look for a salon with more consistent cleanliness standards.

Walk-in friendly
Wide service range
Pros & Cons

✓ What Works Well

  • Some loyal customers like the service
  • Convenient location
  • Good variety of services

✗ Areas to Improve

  • Serious hygiene and cleanliness concerns
  • Reports of rude and unprofessional staff
  • Poor quality nail work
Frequently Asked Questions
  • Are their tools sanitized?
  • Do they accept walk-ins?
  • Is it a clean environment?
User Feedback

Hit or miss service quality.

Staff can be very dismissive.

Hygiene is a major concern.