STAR Physical Therapy
Health & Medical · Physical Therapy

STAR Physical Therapy

790 Ayrault Rd, Fairport, New York, 14450

Google Maps Updated: 20 May 2026
Authenticity Score: 90/100
About

STAR Physical Therapy in Fairport is generally well-regarded for its friendly, knowledgeable, and caring staff. Patients appreciate the personalized care plans and the welcoming environment. While most have great results, there are occasional reports of inconsistent attention from some therapists, suggesting that finding the right fit is important.

Our Review Process
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Highest rating
19
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We analyze 74 public reviews for STAR Physical Therapy using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 82/100
Pro Tip

If you have a specific therapist you prefer, request them by name when booking to ensure consistency.

Personalized plans
Friendly staff
Pros & Cons

✓ What Works Well

  • Friendly and caring staff
  • Personalized treatment plans
  • Welcoming environment

✗ Areas to Improve

  • Inconsistent attention from some therapists
  • Facility could use cosmetic updates
  • Some find the front desk overwhelmed
Frequently Asked Questions
  • Do you accept my insurance?
  • How do I book an appointment?
  • Are your therapists licensed?
User Feedback

Tony is the best.

Great staff, but the facility needs some love.

Personalized care that really works.