Star Smile Dental & Implant Center
615 Concord St, Framingham, Massachusetts, 01702
Star Smile Dental is a polarizing practice. Many patients praise Dr. Kathryn for her skill, empathy, and ability to handle complex cases, often noting her gentle touch. However, a significant number of reviews highlight aggressive upselling, billing disputes, and poor front-desk communication, leading to a feeling of being treated as a 'dollar sign' rather than a patient.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be firm about what procedures you want and don't feel pressured into cosmetic treatments.
✓ What Works Well
- Skilled and gentle dentist
- Good with complex cases
- Emergency availability
✗ Areas to Improve
- Aggressive upselling
- Billing disputes
- Poor front-desk communication
- Why are you pushing Invisalign?
- Can I get a refund?
Dr. Kathryn is great, but the office is money-hungry.
They push unnecessary procedures.
Great clinical care, but the billing is a nightmare.
- Category Health & Medical
- City Framingham
- State Massachusetts
- Postcode 01702
- Country United States
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