Food & Beverage · Coffee Shop

Starbucks

100 Eisenhower Dr, Hanover, Pennsylvania, 17331

Google Maps Updated: 18 May 2026
Authenticity Score: 60/100
About

This Starbucks location is frequently criticized for poor service, long wait times, and inconsistent drink quality. While some customers have had positive experiences with specific baristas, the general consensus is one of frustration with management and service speed. It is often compared unfavorably to other local coffee options.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Starbucks using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 65/100
Value for Money 50/100
Pro Tip

Try the morning shift for a better chance at consistent service and quality.

Drive-thru
Mobile Ordering
Pros & Cons

✓ What Works Well

  • Some friendly staff
  • Convenient location

✗ Areas to Improve

  • Slow service
  • Inconsistent drinks
  • Poor management
Frequently Asked Questions
  • Why is the wait so long?
  • Can I get a refund?
  • Why is my order wrong?
User Feedback

Hit or miss

Avoid the drive-thru

Service needs improvement