Food & Beverage · Coffee Shop

Starbucks

649 State Rd, Hillsborough Township, New Jersey, 08844

Google Maps Updated: 18 May 2026
Authenticity Score: 65/100
About

This Starbucks location receives mixed feedback. While some customers appreciate the friendly staff and quick service, many others report significant issues with long wait times, rude behavior from specific employees, and inconsistent drink quality. The prioritization of drive-thru orders over in-store customers is a recurring complaint. It seems to be a convenient but inconsistent experience.

Our Review Process
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Most Relevant
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Highest rating
20
Lowest rating

We analyze 74 public reviews for Starbucks using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 70/100
Value for Money 55/100
Pro Tip

Use the mobile app to order ahead to avoid long wait times.

Pros & Cons

✓ What Works Well

  • Convenient location
  • Outdoor seating
  • Some friendly staff

✗ Areas to Improve

  • Long wait times
  • Rude service
  • Inconsistent drink quality
Frequently Asked Questions
  • Why is the drive-thru so slow?
  • Are the hours accurate?
  • Why are in-store customers ignored?
User Feedback

Hit or miss

Drive-thru is prioritized

Good coffee when made right