Food & Beverage · Coffee Shop
Starbucks
401 NJ-10, Ledgewood, New Jersey, 07852
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Updated: 18 May 2026
Authenticity Score: 70/100
About
This Starbucks location is consistently criticized for long wait times, poor service, and frequent operational issues like mobile ordering being turned off. While some staff members are praised for their kindness, the overall management and efficiency are major pain points for customers.
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We analyze 72 public reviews for Starbucks using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
60/100
Value for Money
50/100
Pro Tip
Avoid the drive-thru during peak hours if you're in a rush.
Wait time: High
Service: Inconsistent
Pros & Cons
✓ What Works Well
- Some friendly staff
- Consistent drink quality (when made right)
- Nice atmosphere
✗ Areas to Improve
- Extremely long wait times
- Poor management
- Frequent operational issues
Frequently Asked Questions
- Why is the drive-thru so slow?
- Why is mobile ordering off?
- Is the management aware of the issues?
User Feedback
Service is consistently slow
Management needs to improve
Hit or miss
Quick Info
- Category Food & Beverage
- City Ledgewood
- State New Jersey
- Postcode 07852
- Country United States
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