965 White Plains Rd, Trumbull, Connecticut, 06611
This Starbucks is a polarizing spot. Many regulars love the friendly staff and efficient service, often calling it their go-to morning stop. However, a significant number of customers report major issues with order accuracy, long drive-thru waits, and rude management. Some feel the quality has slipped, citing half-filled cups and poor attitudes. It seems to be a hit-or-miss experience depending on the shift.
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Mobile orders are often prioritized, but check your cup before driving off to ensure it's filled correctly.
✓ What Works Well
✗ Areas to Improve
Staff can be hit or miss
Order accuracy is a recurring problem
Management needs to address customer service