Food & Beverage · Coffee Shop

Starbucks

343 North Randall Road, Lake in the Hills, Illinois, 60156

Google Maps Updated: 16 May 2026
Authenticity Score: 81/100
About

This Starbucks location has a very mixed reputation. While some customers praise the friendly baristas and consistent quality, many others report significant issues with order accuracy, rude service, and long wait times. Cleanliness and the quality of the drinks are also frequent points of contention. It seems to be a location where the experience can vary greatly depending on the staff on duty.

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We analyze 74 public reviews for Starbucks using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 65/100
Value for Money 55/100
Pro Tip

Check your drink before leaving to ensure it's made correctly.

Service speed: Inconsistent
Order accuracy: Low
Pros & Cons

✓ What Works Well

  • Friendly baristas (sometimes)
  • Consistent quality (sometimes)
  • Convenient location

✗ Areas to Improve

  • Inconsistent order accuracy
  • Rude service
  • Long wait times
Frequently Asked Questions
  • Why is the service so slow?
  • Are the orders accurate?
  • How is the coffee quality?
User Feedback

Service needs improvement

Drink quality is inconsistent

Staff attitude varies

Location Details
Street: 343 North Randall Road
State: Illinois
Postcode: 60156
Country: United States
Location
The Shops on, 343 North Randall Road, Randall Rd, Lake in the Hills, IL 60156
Quick Info
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