Starbucks
7918 Brewerton Rd, Cicero, New York, 13039
This Starbucks location in Cicero is a classic case of mixed reviews. Many customers love the friendly baristas and quick drive-thru service, often highlighting specific staff members who make their day. However, a significant number of patrons report inconsistent drink quality, long wait times, and occasional rudeness. The policy changes regarding free water and pup cups have also rubbed some regulars the wrong way.
We analyze 70 public reviews for Starbucks using our data models and filter out spam to highlight only authentic feedback.
If you are in a rush, check the drive-thru line before placing a mobile order, as in-store wait times can be unpredictable.
✓ What Works Well
- Friendly and personable baristas
- Fast drive-thru service during off-peak hours
- Consistent seasonal drink options
✗ Areas to Improve
- Inconsistent drink preparation
- Long wait times for mobile orders
- Recent policy changes on free items
- Why is the wait time so long for mobile orders?
- Are pup cups still free?
- Can I get a cup of water with my order?
Some baristas are absolute rockstars.
The drink quality varies wildly depending on who is working.
Drive-thru is usually efficient but the lobby can be chaotic.
- Category Food & Beverage
- City Cicero
- State New York
- Postcode 13039
- Country United States
