1495 East Ridge Road, Rochester, New York, 14621
This Starbucks location is notorious for being extremely slow, with long wait times in the drive-thru and inside. Customers frequently complain about incorrect orders, rude staff, and poor management. While some regulars have had positive experiences, the general consensus is that this location is understaffed and poorly managed, leading to a frustrating experience for most.
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Use the mobile app to order ahead, but be prepared for potential delays.
✓ What Works Well
✗ Areas to Improve
Slowest Starbucks in Rochester.
Service is hit or miss.
Management needs to improve staffing.