1345 Farmington Ave, Bristol, Connecticut, 06010
Dr. Christopher Russo is generally seen as a competent clinician, but his practice is frequently described as an 'assembly line' that prioritizes volume over patient time. Many patients express frustration with long wait times, poor communication, and administrative issues. While some have had positive surgical outcomes, the overall patient experience is often marred by the feeling of being rushed and the difficulty of getting through to the office.
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Be prepared for a long wait and bring your own reading material; the office is often overbooked.
✓ What Works Well
✗ Areas to Improve
Dr. Russo is great, but the office is a mess.
I felt like a number, not a patient.
Efficient but impersonal.