Steel City South Pediatrics
3911 Saw Mill Run Blvd, Pittsburgh, Pennsylvania, 15227
While Dr. Twan is widely respected and loved for his medical expertise and bedside manner, the practice is currently struggling with severe administrative issues. Long wait times, difficulty reaching the office by phone, and billing errors are common complaints. Many long-term patients are sadly considering leaving due to the front-office management, despite their loyalty to the medical staff.
We analyze 76 public reviews for Steel City South Pediatrics using our data models and filter out spam to highlight only authentic feedback.
If you have billing or record issues, it is often better to visit in person rather than calling, as phone lines are frequently overwhelmed.
✓ What Works Well
- Dr. Twan is highly experienced and caring
- Medical staff is generally attentive
- Walk-in availability
✗ Areas to Improve
- Excessive wait times even with appointments
- Poor administrative and billing management
- Difficult to reach by phone
- Why are the wait times so long?
- How can I get my medical records transferred?
- Is Dr. Twan still accepting new patients?
Love the doctor, hate the front office.
Great medical care, but the admin side is a mess.
Used to be great, but has gone downhill.
- Category Health & Medical
- Neighborhood Brentwood
- City Pittsburgh
- State Pennsylvania
- Postcode 15227
- Country United States
