Health & Medical · Dentistry

Steelecroft Dental

13527 Steelecroft Pkwy, Suite A, Charlotte, North Carolina, 28278

Google Maps Updated: 14 May 2026
Authenticity Score: 79/100
About

Patients consistently praise the professional, thorough, and gentle care provided by Dr. Helton and her team. The office is modern and clean. While most feedback is excellent, there are recurring complaints about administrative issues, including billing disputes, rudeness from front desk staff, and poor communication.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
19
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 45/100
Pro Tip

Always verify your insurance coverage and account balance directly with your provider.

High clinical quality
Administrative challenges
Pros & Cons

✓ What Works Well

  • Professional and skilled dentist
  • Focus on relationships
  • Modern facility

✗ Areas to Improve

  • Billing disputes
  • Front desk rudeness
  • Communication issues
Frequently Asked Questions
  • Why is my bill so high?
  • Is the office good for new patients?
User Feedback

Great dentist, bad admin

Very professional

Mixed staff experiences

Location Details
Street: 13527 Steelecroft Pkwy, Suite A
Neighborhood: Steele Creek
City: Charlotte
Postcode: 28278
Country: United States
Location
13527 Steelecroft Pkwy Suite A, Charlotte, NC 28278
Quick Info
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