Steinhafels
7304 W Lawrence Ave, Harwood Heights, Illinois, 60706
Steinhafels is a popular furniture store with a large selection and generally helpful staff. Many customers enjoy the no-pressure sales environment and the quality of the furniture. However, there are significant complaints regarding delivery issues, damaged items, and a rigid return policy. While many have a great experience, others find the post-purchase service to be a major headache.
We analyze 73 public reviews for Steinhafels using our data models and filter out spam to highlight only authentic feedback.
Inspect all furniture thoroughly upon delivery before the drivers leave.
✓ What Works Well
- Large selection of furniture
- No-pressure sales environment
- Helpful and knowledgeable staff
✗ Areas to Improve
- Delivery issues and delays
- Damaged items upon delivery
- Rigid return policy
- Do you offer delivery?
- What is your return policy?
- Can I customize my order?
Great selection, but delivery was a nightmare.
Helpful staff, no pressure.
Furniture is nice, but the service process is frustrating.
- Category Retail & Malls
- Neighborhood Harwood Heights
- City Harwood Heights
- State Illinois
- Postcode 60706
- Country United States
