Retail & Malls · Furniture Store

Steinhafels

8880 Sura Ln, Greenfield, Wisconsin, 53228

Google Maps Updated: 20 May 2026
Authenticity Score: 79/100
About

Steinhafels is a well-known furniture retailer with a very polarized reputation. Many customers have a great experience with knowledgeable sales staff and smooth delivery. However, there are frequent and serious complaints about delivery delays, poor communication, and unprofessional management. While they have a large selection and competitive pricing, the customer service experience can be highly inconsistent, especially when issues arise after the sale.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Steinhafels using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 85/100
Crowd Management 70/100
Pro Tip

Always check your furniture thoroughly upon delivery and document any issues immediately with the delivery team.

Large showroom
Delivery services
Pros & Cons

✓ What Works Well

  • Large selection
  • Knowledgeable sales staff
  • Competitive pricing

✗ Areas to Improve

  • Delivery delays
  • Poor communication
  • Unprofessional management
Frequently Asked Questions
  • Do you offer delivery?
  • What is your return policy?
  • Are your prices negotiable?
User Feedback

The sales staff was great, but delivery was a nightmare.

They don't stand behind their products.

Great selection, but the service is hit-or-miss.