Step Forward Foot & Ankle
18151 Bear Valley Rd, Hesperia, California, 92345
Patients generally report positive experiences with the medical care provided, noting the doctors are kind and knowledgeable. However, there are significant complaints regarding administrative issues, including difficulty reaching the office by phone and billing concerns.
We analyze 54 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, try to resolve them in person during your visit.
✓ What Works Well
- Kind and knowledgeable doctors
- Effective treatments
- Clean facility
✗ Areas to Improve
- Difficulty reaching staff by phone
- Billing and insurance issues
- Occasional long wait times
- How do I reach the office to schedule?
- Are they accepting new patients?
Dr. Awad is great, but the office staff is hard to reach.
The care is excellent, but the billing process is confusing.
Very kind and professional staff.
- Category Health & Medical
- City Hesperia
- State California
- Postcode 92345
- Country United States
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