13205 E 14 Mile Rd, Sterling Heights, Michigan, 48312
Sterling Dental has a mixed reputation. Many patients appreciate the friendly staff and the efficient service, especially for emergency visits. However, there are significant complaints about administrative issues, including poor communication, billing errors, and scheduling problems. Some patients have reported negative experiences with specific dentists, leading to a lack of trust. It is a practice where your experience may vary greatly, and it is highly recommended to get a second opinion for major treatment plans.
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Always request an itemized bill and verify your insurance coverage before agreeing to any major dental work.
✓ What Works Well
✗ Areas to Improve
The dentists are great, but the office help is a nightmare.
Billing is a total scam; they charge for things not done.
I've been going here for years, but the service has really declined.