Sterling Family Practice
21135 Whitfield Pl, Suite 107, Sterling, Virginia, 20165
This practice has a loyal following of patients who appreciate the functional medicine approach and the dedication of specific providers like Cindy Yew and Stefanie Jennings. However, the practice is plagued by severe administrative issues, including long wait times, poor communication, and billing disputes. Many patients feel the office has declined in quality over time.
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If you have a complex condition, the functional medicine approach may be worth the administrative headache.
✓ What Works Well
- Functional medicine approach
- Dedicated and knowledgeable providers
- Comprehensive health support
✗ Areas to Improve
- Extremely long wait times
- Poor customer service and rude staff
- Billing and insurance transparency issues
- Why is it so hard to get an appointment?
- Are they accepting insurance?
The providers are great, but the office is a nightmare.
I waited over an hour for a five-minute visit.
Billing practices feel predatory.
- Category Health & Medical
- City Sterling
- State Virginia
- Postcode 20165
- Country United States
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