Sterling Smiles of Azle
224 Park Pl, Azle, Texas, 76020
Patients generally love the clinical staff, especially Dr. Patel and the assistants, for being kind and gentle with children. However, there are serious concerns regarding billing transparency, insurance communication, and long wait times. Some reviewers feel the office is overbooked and understaffed, leading to a chaotic environment. While many families call it their dental home, others warn of potential billing issues.
Always verify your insurance coverage directly with your provider before the appointment, as the front desk may not have the latest network details.
✓ What Works Well
- Excellent with children
- Friendly and compassionate clinical staff
- Clean and welcoming facility
✗ Areas to Improve
- Confusing and opaque billing practices
- Long wait times
- Poor communication regarding insurance coverage
- Is this office in-network for my insurance?
- Why was I charged out-of-pocket after being told it was covered?
Staff is super friendly and makes kids feel safe.
Billing department is a mess and hard to reach.
Wait times are often excessive.
- Category Health & Medical
- City Azle
- State Texas
- Postcode 76020
- Country United States
readers daily.