707 Greenwood St, empty, Junction City, Oregon, 97448
Patients generally appreciate the friendly and knowledgeable doctors at Sterling Vision. Many find the eye exams thorough and the staff helpful. However, there are significant and recurring complaints about administrative issues, including poor communication, billing errors, and difficulty reaching the office by phone. These administrative hurdles often overshadow the quality of the medical care for many patients.
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If you have trouble reaching them by phone, try using their online messaging system, but be prepared for potential delays.
✓ What Works Well
✗ Areas to Improve
The doctor was great, but the office is a mess.
Impossible to get someone on the phone.
I felt well-cared for during my exam.