Sterling Vision | Salem Oregon
1594 Edgewater St NW, Suite 190, Salem, Oregon, 97304
Sterling Vision in West Salem is a clinic with a mixed reputation. While many patients appreciate the doctors' expertise and the friendly atmosphere, there are significant and recurring complaints about billing transparency, difficulty reaching the office by phone, and administrative disorganization. It is a clinic where the clinical care is generally good, but the office management can be a major source of frustration.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask for a clear breakdown of costs before any procedure and keep your own records of all billing and insurance communications.
✓ What Works Well
- Knowledgeable and professional doctors
- Friendly and welcoming atmosphere
- Thorough eye exams
✗ Areas to Improve
- Poor billing transparency and errors
- Difficult to reach by phone
- Administrative disorganization
- Why is the billing so confusing?
- How can I get an itemized receipt?
Great doctors, but the billing is a nightmare.
I love the doctor, but I'm considering switching clinics due to the staff.
Be prepared for long hold times and poor communication.
- Category Health & Medical
- City Salem
- State Oregon
- Postcode 97304
- Country United States
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