Health & Medical · Optometry

Sterling Vision | Springfield

5709 Main St, Springfield, Oregon, 97478

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

Feedback for Sterling Vision in Springfield is quite mixed. While some patients appreciate the thoroughness of the doctors and the friendly staff, others report significant issues with billing, communication, and unprofessionalism. The experience seems to vary greatly depending on the specific staff member or doctor encountered.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 40/100
Pro Tip

Always get a written estimate and confirm insurance coverage before finalizing any orders for glasses or contacts.

Routine Eye Exams
Contact Lens Fitting
Pros & Cons

✓ What Works Well

  • Thorough eye exams
  • Friendly doctors
  • Convenient location

✗ Areas to Improve

  • Billing and insurance errors
  • Inconsistent customer service
  • Long wait times for glasses
Frequently Asked Questions
  • Why was I double billed?
  • When will my glasses be ready?
User Feedback

Great doctors, poor office management

Inconsistent service quality

Billing issues are a major concern

Location Details
Street: 5709 Main St
Neighborhood: Thurston
City: Springfield
State: Oregon
Postcode: 97478
Country: United States
Location
5709 Main St, Springfield, OR 97478
Quick Info
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