Financial Services · Insurance Agency

Steve Basler - State Farm Insurance Agent

12600 W 32nd Ave, Wheat Ridge, Colorado, 80033

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

This agency has a very mixed reputation. While many clients appreciate the helpfulness of individual agents like Hannah and Landon, there are significant complaints about administrative errors, poor communication, and aggressive marketing tactics. It seems like a high-volume office where the quality of service can be inconsistent.

Our Review Process
20
Most Relevant
18
Newest
0
Highest
17
Lowest

We analyze 55 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 55/100
Staff Helpfulness 60/100
Pro Tip

Verify all policy changes in writing and keep a record of all communications.

Inconsistent Service
Competitive Pricing
Pros & Cons

✓ What Works Well

  • Helpful individual agents
  • Competitive rates

✗ Areas to Improve

  • Administrative errors
  • Poor communication
  • Aggressive marketing
Frequently Asked Questions
  • Why was my policy canceled?
  • How do I get a liability statement?
User Feedback

Hannah was very patient.

Had a terrible experience with policy cancellation.

Too many telemarketing calls.

Location Details
Street: 12600 W 32nd Ave
Neighborhood: Wheat Ridge
City: Wheat Ridge
State: Colorado
Postcode: 80033
Country: United States
Location
12600 W 32nd Ave, Wheat Ridge, CO 80033
Quick Info
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