Steve Decker - State Farm Insurance Agent
4444 Keystone Dr, Ste D, Maumee, Ohio, 43537
Steve Decker's agency receives mixed reviews. Many clients are very happy with the helpfulness and professionalism of the staff, particularly Haley. However, there are notable complaints regarding communication issues, with some clients finding it difficult to reach the office, which has led to frustration.
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The team is very responsive to text messages; this may be the best way to reach them.
✓ What Works Well
- Helpful and professional staff
- Good at explaining policies
- Responsive to inquiries
✗ Areas to Improve
- Difficult to reach by phone
- Occasional communication gaps
- Some reports of unresponsiveness
- How do I update my policy?
- Why is my rate increasing?
Haley is an absolute dream to work with.
They really care about the client.
Be careful with communication delays.
- Category Financial Services
- City Maumee
- State Ohio
- Postcode 43537
- Country United States
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