Steve Shannon Tire & Auto Center (formerly The Tire Warehouse)
1430 Route 9, 1428 US-9, Clifton Park, New York, 12065
Customers generally praise the shop for quick service and fair pricing on tires and oil changes. Many appreciate the professional and knowledgeable staff, particularly Kyle and Jim. However, a segment of users reports significant issues with repair quality, specifically regarding brake installations and alignment. Some feel the management change has led to a decline in customer service and honesty. Overall, it is a hit-or-miss spot depending on the specific service needed.
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Always ask for a physical inspection of the parts they claim need replacing before authorizing major work.
✓ What Works Well
- Fast turnaround for tires and inspections
- Competitive pricing
- Friendly and knowledgeable staff
✗ Areas to Improve
- Inconsistent repair quality
- Reports of poor management communication
- Allegations of unnecessary upselling
- Do they offer warranties on new tires?
- Is the alignment service reliable?
- How long does a standard oil change take?
Great bang for the buck on tires.
Service was spot on, but watch out for complex repairs.
Management seems to have lost the personal touch.
- Category Automobile
- Neighborhood Clifton Park
- City Clifton Park
- State New York
- Postcode 12065
- Country United States
