Steve White Volkswagen Service Center
100 Duvall Dr, Greenville, South Carolina, 29607
This service center is generally well-regarded for its professional and helpful staff, with many customers praising the video inspection reports as a highlight. However, there are significant concerns regarding communication, particularly with the call center, and some reports of poor-quality work or lack of attention to detail, which has led to frustration for some customers.
We analyze 72 public reviews for Steve White Volkswagen Service Center using our data models and filter out spam to highlight only authentic feedback.
Try to get the direct line for your service advisor to avoid the call center.
✓ What Works Well
- Professional and helpful staff
- Video inspection reports
- Timely service
✗ Areas to Improve
- Poor call center communication
- Inconsistent repair quality
- Difficulty reaching advisors
- Can I speak directly to my service advisor?
- Is the recall work covered?
- Do you provide loaner cars?
The video inspection is very helpful.
Communication with the call center is frustrating.
Professional and courteous staff.
- Category Automobile
- Neighborhood Greenville
- City Greenville
- State South Carolina
- Postcode 29607
- Country United States
