Steven Coffin MD - Charles River Medical Associates
246 Maple St, Marlborough, Massachusetts, 01752
Dr. Steven Coffin is widely praised for his personable, thorough, and empathetic approach to primary care. Patients appreciate his ability to listen and his commitment to their long-term health. However, the practice has faced criticism regarding administrative issues, specifically with referral processing and appointment scheduling errors. While the doctor himself is highly rated, the office support system has been a source of frustration for some.
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Confirm your appointments via phone if you don't receive a text, as some patients have reported scheduling glitches.
✓ What Works Well
- Personable and thorough doctor
- Same-day availability for emergencies
- On-site lab and imaging
✗ Areas to Improve
- Administrative referral issues
- Scheduling errors
- Poor communication from office staff
- Is he accepting new patients?
- How do I handle referrals outside the network?
Dr. Coffin is like a close friend
Very invested in patient history
Office communication needs work
- Category Health & Medical
- City Marlborough
- State Massachusetts
- Postcode 01752
- Country United States
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