Steven Kanoff, MD
65 E Elizabeth Ave, #300, Bethlehem, Pennsylvania, 18018
Dr. Kanoff is generally well-regarded for his thorough exams and professional manner. However, the practice faces significant criticism regarding administrative efficiency, including long wait times and poor front-desk communication. While the clinical care is often rated highly, the overall patient experience is frequently impacted by office management issues.
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✓ What Works Well
- Thorough eye exams
- Professional and knowledgeable doctor
- Good surgical outcomes
✗ Areas to Improve
- Long wait times
- Poor front desk communication
- Billing and insurance confusion
- Is there an extra fee for this exam?
- How long will the appointment take?
Dr. Kanoff is patient and soft-spoken
Staff needs better customer service training
Convenient on-site optical shop
- Category Health & Medical
- City Bethlehem
- State Pennsylvania
- Postcode 18018
- Country United States
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