10614 SE Kent-Kangley Rd, # 102, Kent, Washington, 98030
Dr. Steven Kim is highly regarded by many for his skill, kindness, and ability to put anxious patients at ease. However, there are significant, recurring complaints about administrative issues, including poor communication, billing errors, and unprofessional front-desk staff. It's a practice where the clinical care is often praised, but the administrative side is a major pain point.
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✓ What Works Well
✗ Areas to Improve
Dr. Kim is the best.
Front desk is a nightmare.
Billing is confusing.