Steven Shotts, M.D. - Advanced ENT & Allergy
108 W Daisy Ln, New Albany, Indiana, 47150
Dr. Steven Shotts receives highly polarized reviews. Some patients appreciate his directness and efficiency, while others find him dismissive, condescending, and lacking in empathy. The practice as a whole is frequently criticized for its high-volume, impersonal atmosphere, billing issues, and long wait times. While some patients have had positive clinical outcomes, the overall patient experience is often marred by poor communication and a lack of personalized care.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you feel your concerns are not being addressed, do not hesitate to ask for a second opinion or a different provider within the practice.
✓ What Works Well
- Direct and efficient communication
- Quick appointment availability
- Some patients find him thorough
✗ Areas to Improve
- Dismissive and condescending bedside manner
- Long wait times and overbooked schedule
- Billing and administrative transparency issues
- Why was my surgery cancelled without notice?
- Is there a way to get a more thorough exam?
- Why am I being charged for a follow-up visit?
Dr. Shotts is direct, but lacks empathy.
Office feels like a factory.
Billing department is a nightmare.
- Category Health & Medical
- City New Albany
- State Indiana
- Postcode 47150
- Country United States
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