3124 New Bern Hwy, Jacksonville, North Carolina, 28546
Stevenson-Hendrick Toyota is generally well-regarded for its professional service advisors and efficient maintenance. Many customers appreciate the clear communication and the comfortable waiting area. However, there are some reports of long wait times, even with appointments, and occasional issues with diagnostic accuracy or billing. It's a reliable dealership service center, but be prepared for potential delays.
We analyze 77 public reviews for Stevenson-Hendrick Toyota Jacksonville Service using our data models and filter out spam to highlight only authentic feedback.
If you have an appointment, confirm the expected wait time when you drop off your vehicle.
✓ What Works Well
✗ Areas to Improve
Professional and efficient.
Comfortable waiting area.
Watch out for wait times.