2128 Nicholasville Rd, Lexington, Kentucky, 40503
This agency is praised for its long-standing reputation and helpful staff, particularly James Delaney. Customers appreciate the clear explanations and the ease of switching policies. While most reviews are positive, there are some complaints about rate increases and claim handling. Overall, it is considered a reliable and personable office.
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The office is known for being very personable and building long-term relationships.
✓ What Works Well
✗ Areas to Improve
Great service
Very professional
Some issues with billing