Stokes Counseling Services
16 Hillside Ave, Naugatuck, Connecticut, 06770
Stokes Counseling gets mixed feedback. Some clients find their therapists life-changing and compassionate, while others report major issues with administrative communication, billing, and therapist turnover. Many feel the practice is too large, leading to a lack of continuity in care. While some find the telehealth options and specific providers excellent, the front office often leaves patients feeling ignored or frustrated. It is a hit-or-miss experience depending on the specific provider.
We analyze 79 public reviews for Stokes Counseling Services using our data models and filter out spam to highlight only authentic feedback.
If you find a therapist you like, try to get their direct contact info or follow them if they leave, as the agency has high turnover.
✓ What Works Well
- Some highly skilled and compassionate therapists
- Accessible telehealth options
- Easy initial scheduling for some
✗ Areas to Improve
- Frequent therapist turnover
- Poor administrative communication and follow-up
- Strict and sometimes unfair cancellation policies
- Why was my therapist let go without notice?
- How do I reach the billing department?
- Is there a waitlist for in-person sessions?
Therapists are great but the office management is a mess.
Constant turnover makes it hard to build trust.
Billing issues are a recurring headache.
- Category Health & Medical
- City Naugatuck
- State Connecticut
- Postcode 06770
- Country United States
